Why do we collect information?
We collect information to display and notify most relevant product and special offers may be of interest to you. You may provide additional information about yourself in the event where you wish to join our loyalty program for In the event where you make a payment and require delivery, personal mandatory information is required to carry out this task. Vigorella will use your contact details to communicate with your about the updates, special offers, loyalty program and to carry out your purchase transactions.
What information do we collect?
Information you may be requested to provide includes: name, gender, date of birth, phone numbers, address, and email. New information fields could be installed as the website is progressively upgraded. We will not be able to process your purchase or your VIP application if mandatory information is not given.
Please note that credit card details are not collected for credit card transactions. All credit card details are entered into the secure PayPal SSL payments gateway.
How do we use your personal information?
Your personal information is used to process your purchase, make delivery, loyalty program joining or updates, keep in touch with you via notifications of offers and specials. Your information may also be used for internal purposes. Internal purposes may include staff training, risk management, billing, and conducting research to provide continual improvements to our website.
Where do we collect information from?
Information may be entered by you physically, or be gathered from your browser. Data given by your browser which you might be unaware of include:
- The name of the domain of which you access the internet;
- Your server address;
- The type of browser and operating system you use;
- The date and time you access our website;
- The website address from which linked you to our website;
- Your IP address;
- The pages you have accessed and time spent.
This information is used to analyse and formulate the website usage statistic. Note that we do not collect involuntary personal information from you unless you have physically and voluntary provided them to us in order to receive our services.
Your data is collected for the purpose implied and will not be sold or leased to a third party. The exception is when it is required by the Law or where consent has been given by you such as for external companies or individuals whom are contracted to complete your order which is information which is relevant and necessary for them to carry out their task. These may include: transporting company, packing and handling, processing payment, alteration services etc.
When your information is no longer relevant to us we will disclose of it securely. You may contact us at any time to request your information to be deleted.
No attempt will be made to identify anonymous users unless legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider's log files.
Links to other sites
You will be able to access external websites by clicking on links provided on our website such as when making a payment to us online. Those external websites may not be subject to this policy. We are not responsible for the content, policies, practices, security or the privacy obligations of any external websites.
We reserve the right to amend this policy at any time and for any reason. We will post the amended terms on our website as they occur and encourage you to check for updates.